Airbnb has permanently banned a host who cancelled a woman’s reservation because she was Asian.
Dyne Suh, a 23-year-old American law student, shared in a video that she had her Airbnb reservation in California abruptly cancelled after she contacted the host to confirm her stay.
“I wouldn’t rent it to you if you were the last person on earth,” the host said in a message to Suh.
“One word says it all. Asian.”
The video of Suh has since gone viral, gaining almost 40,000 shares.
The incident started when Suh and her two friends were on their way to Big Bear in California in February.
“The four of us made a reservation on Airbnb about a month ago and I asked the [host] if two more friends would be ok,” Suh says in the video.
“She said that’s fine, we just have to pay more money.”
However, as Suh and her friends were making their way to Big Bear, she messaged the host again to confirm the reservation.
The host then told Suh that she was no longer welcome and immediately cancelled the reservation.
“I asked the woman again, is it OK if my two friends come, like should we give you cash?” says Suh in the video.
“She says ‘Absolutely not…you must be high if you think that that would be ok in the busiest weekend in Big Bear’ and she cancelled the trip.”
Suh then replies that she would report the case to Airbnb, provoking the woman to answer with “Go ahead…this is why we have Trump…we can’t have foreigners telling us what to do.”
According to Suh, who happens to be studying Critical Race Studies, she is an “American citizen…this is my home…since I was three.”
Airbnb said the host had been “permanently removed”, calling her behaviour “abhorrent and unacceptable,” in a statement.
“We have worked to provide the guest with our full support,” Christopher Nulty, an Airbnb spokesman told news outlet NBC4.
“This host has been permanently removed from the platform.”
Mashable has reached out to Dyne Suh for comment.